How to WRITE about YOUR Skills in an Impressive Way
It can be very difficult knowing HOW to WRITE about your skills in an impressive way in your resume (or letter of application).
Note the use of active verbs in the following examples, if you get stuck for words a list of verbs is supplied here.
Honestly, be HONEST when writing statements about yourself, if you say you are excellent at something, you better be, because you might have to prove it in the job interview!
The following will give you ideas for the work experience, part time work and volunteer section of your resume.
… but, add
something like this
for an AMAZING Statement
|Retail, hospitality & customer service skills||excellent customer service abilities with the ability to recognise specific needs||… customers at my part time job would say that I am very helpful.|
|fast, efficient and friendly manner, able to greet people in a warm and professional manner||… as evidenced by the written reference from the Shepparton Bowls Club|
|excellent problem solving ability, great communication skills - clear & concise||… with high grades and assessments in English|
|able to recognize the importance of building customer relationships||… I make a point of remembering all the customers names and usual orders|
|extremely creative, enjoy marketing, display & visual merchandising||… with positive feedback from customers at _____|
|fantastic ideas person||… refer to my Art class school report|
|computer/information technology skills||… I often assist the teachers at school to sort out IT issues.|
|general exposure to computers and confidence in their use||… my friends will often ask me how to do things|
|experienced/comfortable with Microsoft Office including Word, Excel, Publisher, Powerpoint, drawing, graphic arts, Photoshop, internet & email||… I am happy to demonstrate my abilities with these programs to you|
|fast and accurate keyboard skills||… wpm ##|
|skilled in site design||… as evidenced by the web site I designed for ____|
|excellent knowledge and use of language and grammar||… please see my English reports|
|experienced with word processing and spreadsheets||… used frequently in all my classes at school|
|Job Ready personal skills and attributes||able to work unsupervised or be self directed||… during stock-take duties at ____ I can work for hours on my own.|
|able to use initiative as part of a team||… for example at Safeway I frequently make mini displays for new products…|
|patient, honest, reliable and punctual worker, team player||… I am well known for all these qualities by my co-workers at McDonalds.|
|willing to work hands-on, able to plan and organize tasks||… I finish more projects in woodwork at school than any of my friends|
|adaptable in times of change, able to adjust quickly and confidently||… having a fill-in teacher for the day doesn’t faze me – I just get on with the job.|
|outgoing personality||… is a highlight of my school reports|
|efficient handling of telephone and counter enquiries||… my boss is confident to let me handle reception duties on my own|
|Communication||ability to listen to others||… for example when taking and processing orders at the Deli|
|advising customers and clients||… and am sought out at work when needed|
|liaising with staff/students and general public||… for example when organising the recent school social|
|confident telephone manner||… and will answer the phone regularly at work|
|excellent verbal and written skills||… as evidenced by participation in numerous debating teams|
|effective liaison with both management and staff||… I have to relay messages for staff changeover at Hungry Jacks|
|experience in dealing with the public||… for example I have ushered at productions and waited at fund raising events.|
|ability to effectively communicate with people of all ages||… through volunteering at an elderly peoples home and assisting with sports at a primary school|
|excellent with public enquiries||… i have handled all types of questions at IGA from customers and salespeople.|
|excellent written language skills||… please see my school reports|
|excellent report writing skills||… a number of my reports have been published in the local newspaper|
|excellent negotiation skills||… as assistant netball coach I have to organise transport, umpires and players|
|hosting and greeting VIPs and the public||… for example greeting parents & guests at the Year 7 information evening.|
|thorough command of English||… as evidenced by school reports|
|attentive listening skills||…|
|Administration||experienced in different forms of letter writing||… during work experience I merged, printed and posted reminder letters and an invitation to a reunion.|
|experienced in filing and updating records||… during volunteer work at the Historical Society|
|collation of printing||… assisted the Humanities teacher to put together the Year 7 Health book.|
|completion of mail room duties||…|
|efficient rostering of office/sales/factory staff||…|
|planning, organising and implementation of projects/programs||…|
|experienced in general office procedures||…|
|preparation and dispatch of correspondence||…|
|invoicing, typing and mailing accounts||…|
|fast and accurate typing/keyboard skills||… (##wpm)|
|experienced in use of various office equipment||…|
|preparing journals and books for binding||…|
|taking minutes of meetings||…|
|Production / Warehouse||assembling and packing orders||…|
|restocking storage bins||…|
|experienced order picker||…|
|accomplished on computerised stock control systems||…|
|experienced in receipt and dispatch||…|
|Supervision||organisation of seminars/events||…|
|supervision of exhibitions||…|
|Maintenance and Labouring||maintenance and upkeep of buildings||…|
|general carpentry and cabinet making skills||… for example I have made a TV cabinet at school and assisted with home renovations.|
|able to operate power tools||… such as___|
|able to operate hand tools||… such as___|
|experienced at both internal & external painting||… assisting with renovations at home and _____|
|Retail||accurate money handling skills||…|
|experience with various cash registers||…|
|skilled in use of EFTPOS||…|
|experience in use of scanners||…|
|experience in displaying stock||…|
|efficient and quick at stocking shelves||…|
|familiar with security procedures required when dealing with cash||…|
|Computer||skilled in web site design||…|
|fast and accurate keyboard skills||…|
|experienced with product support and maintenance||…|
|experienced in use of various operating systems: MS-DOS, VMS and UNIX||…|
|skilled in use of various software packages: Lotus, Wordstar, DBASE IV, Clipper, MASM, Assembler and Dataflex||…|
|able to develop spreadsheets and databases||…|
|training friends/peers in use of programs||…|
|Health & Safety||possess current First Aid and CPR Certificates||…|
|knowledge of Occupational Health & Safety issues in the work place through studies at school||…|
|Labouring / Farm Work||Experienced at Milking Cows, including herd-testing, herding cattle, and thorough cleaning of dairy||…|
|Experienced at fencing (electrical and permanent), feeding calves, weed spraying and assisting with AI.||…|
|Some experience with machinery, motorbikes, tractors and pumps.||…|
|Able to measure and cut wood for framing||… during work experience I helped the builders erect frams for two houses.|
|Fast and thorough cleaning of work sites||… as by boss will tell you.|
A copy of the above suggestions here:
- (if possible) starting sentences with I haveť or My - it becomes repetitive
OPTIONAL – MAP your Answers to the Employers ‘Needs’
Of course you can just use the examples on ourÂ Checklists “as is” in your resume. However, if you want to take it that one step further you can MAP your Answers to the Employers ‘Needs’.
For example if you have ticked “able to work without supervision” this could be matched (depending on the scenario) to the employers needs of “Reliability, Commitment & Common Sense“. So in your resume (or letter of application) you could write:“Well known in classes at Cobram Secondary College for my common sense approach to tasks and commitment to getting the job done, I can be relied upon to work without supervision”.
See how you are then telling the employers what they want to hear? You have also placed your skill in a real life situation (in class at school) – and if you have asked a teacher to be your referee to back you up on this statement – even better!
Employability Skills (Competencies)Competency: an ability to do something, especially measured against a standard….
Here is another check list of Employability Skills which you might find useful when you are writing your resume or letter of application.
EMPLOYERS tell us that they want these skills in their workers.
Jot down anything you feel is right for you, or download your own A4 checklist of Employability Skills.
You ALREADY have many of these skills.
BUT how do you recognise them?
Read through the following list.
Select as many as you like, but then narrow it down to your FIVE strongest skills.
Then, include these skills on your resume!